Election exit polls to a restaurant's exit poll
The exit poll is is an extrapolation. We use the exit poll data for several things, but, the main reason (or to play it safe, one of the main reasons) why exit poll is such a big hit is that it predicts the future. Obviously!
I am hooked to Delhi (election) exit polls because there is an uncertainty in it that makes me want to know how the people-in-question react to predictions. That said, let's get exit polls outside of the election context and bring it to consumerism.
I have filled several forms while exiting restaurants and conferences. I have answered questions like "How likely are you to refer this to your friend?" or "How do you rate your product?" or "How would you rate us?".
Now, all that I can see in feedbacks (in a restaurant's exit poll) is that unless you make it completely objective, it would not help you believe and act on the exit poll. Subjective questions like how do you like this, how often would you come back to the restaurant etc. give you a personal opinion that doesn't echo public's behavior. So, if I were a restaurant owner, and I happen to like data collection and analysis for predicting a winning strategy for the future, I would focus ONLY on objective data.
PS: Of course, I might be wrong and might change my stance on this subject after deep thinking, but this is my opinion for the opinion poll. :)
Have a good day,
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